
The offices, located at 1100 Commerce St. in Dallas and 819 Taylor St. in Fort Worth, are following Centers for Disease Control social distancing guidelines for COVID-19. Visitors are required to wear face masks and social distancing protocols will be followed.
Taxpayers with a question about a tax bill or needing help resolving a tax problem will receive assistance from IRS employees specializing in these services. If these employees are not available, they will receive a referral for these services. Foreign language interpreters will also be available. The IRS staff will schedule appointments for a later date for Deaf or Hard of Hearing individuals who need sign language interpreter services.
“These IRS offices will be open on Saturday to help taxpayers who need face-to-face help but can’t get away from work on weekdays,” said Clay Sanford, an IRS spokesperson. “Taxpayers can make an appointment for help during the week, but they only have to walk in for assistance on March 12.”
IRS Free File and volunteer sites also available
No tax return preparation will be available at the IRS TAC. Any individual or family earning $73,000 or less in 2021 can use tax software through IRS Free File at no cost. There are products in English and Spanish. Free help preparing tax returns is available at Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) sites in the Dallas/Fort Worth area. The income limit for VITA/TCE assistance is $58,000. To find the closest free tax return preparation help, use the VITA Locator Tool or call 800-906-9887. To find an AARP Tax-Aide site, use the AARP Site Locator Tool or call 1-888-227-7669.
For example, free tax help is available at the International Rescue Committee Volunteer Income Tax Assistance (VITA) site in Dallas at 6500 Greenville Ave. Assistance is by appointment on Tuesday, Wednesday and Thursday between 9:00 a.m. and 5:00 p.m. until April 15. Make an appointment on-line at https://www.rescue.org/vita or call (214) 461-9781.
Come prepared
People should check IRS Face-to-Face Saturday Help before traveling to an IRS TAC to ensure it will be open. Individuals visiting a TAC need to bring the following: