Durant, Oklahoma -- Completing a degree in higher education is an incredible accomplishment that, in most cases, is not met without challenges – academically, socially and emotionally. While every student’s collegiate journey is different, Southeastern Oklahoma State University is committed to providing a wide breadth of services meeting the needs of each and every Southeastern student.

As part of that commitment, Southeastern has partnered with TimelyCare – higher education’s most trusted virtual health and well-being provider – to offer students free and equitable access to mental health support, medical care and basic needs assistance. The partnership is an extension of campus health and counseling center resources, with a goal of improving student well-being, engagement and retention.

The need for 24/7 access to high-quality care has never been more important. According to a report by Gallup and the Lumina Foundation, 69% of students in bachelor’s degree programs who considered dropping out cited emotional stress as their reason.

The partnership with TimelyCare allows Southeastern to deliver a hybrid model of care in collaboration with on-campus resources.

Through TimelyCare on their phone or other device, Southeastern students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost and without the barrier of traditional insurance – including on-demand and appointment-based medical care, on-demand mental health and emotional support (TalkNow), appointment-based mental health counseling (up to 6 sessions each academic year), health coaching, basic needs assistance, care navigation, peer support community, and digital self-care content.

Additionally, faculty and staff have access to support that empowers them to guide students to TimelyCare resources to help students achieve a sense of well-being, live healthier lifestyles, and improve their mental health. 

“At the forefront of our commitment to student well-being is the priority of health and safety. TimelyCare’s user-friendly platform, convenience, and immediacy make it easier than ever for our students to access on-demand support,” said April Lehrling, interim vice president for student affairs and director of student wellness at Southeastern. “TimelyCare enhances our campus resources by making care more readily available to students when they need it, limiting the spread of illness, reducing the stigma of mental health issues, and granting peace of mind to students and their families.”

Mental health directly impacts student retention and academic performance. TimelyCare is proven to support better outcomes, including:

• Clinically significant change by students’ third scheduled counseling or psychiatry visit for those who entered care with severe depression or anxiety symptoms.
• Swift and significant impact for those students with clinical symptoms, dropping a severity ranking (e.g. moderate to mild) by their third scheduled counseling visit.
• Nine out of 10 students say they would recommend TimelyCare’s services.

“With more than seven out of 10 students reporting that they experience mental health challenges  such as stress, anxiety or depression, expanded access to virtual health and well-being interventions like TimelyCare has never been more important,” said Luke Hejl, CEO and co-founder of TimelyCare. “Ultimately, supporting students, educators, and staff means providing access to care whenever and wherever they need it.”

About Southeastern

Founded in 1909, Southeastern Oklahoma State University provides an environment of academic excellence that enables students to reach their highest potential. By having personal access to excellent teaching, challenging academic programs, and extracurricular experiences, students will develop skills and habits that promote values for career preparation, responsible citizenship, and lifelong learning. Our over 6,000 students include 50% first-generation students and 28% students of Native American descent, with 82% receiving financial aid. Southeastern ranks amongst the most affordable schools in the region thanks to out-of-state tuition waivers and is proud of its exceptional affordable accredited MBA program, stellar aerospace and teacher education programs, and outstanding national ranking in graduating Native American students.

About TimelyCare

TimelyCare is the most trusted virtual health and well-being solution for learning communities, offering personalized, clinically proven care that fosters student success and delivers life-changing outcomes. Through a seamless, easy-to-access platform, TimelyCare provides a comprehensive range of services—including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. In partnership with more than 400 campus wellness teams, TimelyCare ensures that millions of students have direct, anytime access to high-quality care. Recognized as a Princeton Review Top 5 Need to Know Organization for Mental Health Awareness, TimelyCare drives measurable improvements in depression and anxiety, empowering students on their wellness journey and supporting healthier learning environments.