DALLAS – If there’s an issue with your federal taxes, you’ll initially receive a letter or notice in the mail from the IRS. Don’t fall for scam artists on the internet or over the telephone. Real IRS employees have badge numbers. Ask the caller for his or her badge number, and then call 1-800-829-1040 to confirm it. Sometimes the caller may brazenly volunteer a fake badge number before you even ask for one.
In many cases, the caller becomes aggressive and insulting. Victims may be told they owe money to the IRS. If the victim refuses to cooperate, they may be threatened with arrest, deportation or suspension of a business or driver’s license.
“These crooks make detailed efforts to try and scam you out of divulging personal information—including checking account numbers and other types of bank account information,” said Clay Sanford, an IRS spokesman in Dallas. “Don’t fall victim to these misleading attempts to steal your identity and hard-earned cash.”
Other characteristics of this scam include:
· Scammers may be able to recite the last four digits of a victim’s Social Security number.
· Scammers spoof the IRS toll-free number on caller ID to make it appear that it’s the IRS calling.
· Scammers sometimes send bogus IRS emails to some victims to support their bogus calls.
· Victims hear background noise of other calls being conducted to mimic a call site.
· After threatening victims with jail time or driver’s license revocation, scammers hang up and others soon call back pretending to be from the local police or DMV, and the caller ID supports their claim.
If you get a phone call from someone claiming to be from the IRS, here’s what you should do:
· If you know you owe taxes or you think you might owe taxes, call the IRS at 1.800.829.1040. The IRS employees on that line can help you with a payment issue – if there really is such an issue.
· If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to the Treasury Inspector General for Tax Administration at 1.800.366.4484.
· If you’ve been targeted by this scam, you should also contact the Federal Trade Commission and use their “FTC Complaint Assistant” at FTC.gov. Please add "IRS Telephone Scam" to the comments of your complaint.
Taxpayers should be aware that there are other unrelated scams (such as a lottery sweepstakes) and solicitations (such as debt relief) that fraudulently claim to be from the IRS.
“It doesn’t have to be tax season to fall prey to one of these scams—unfortunately, they happen during other times of year as well,” Sanford added. “To be safe—always be alert to phone and email scams that use the IRS as a lure.”
The IRS does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels. The IRS also does not ask for PINs, passwords or similar confidential access information for credit card, bank or other financial accounts. Recipients should not open any attachments or click on any links contained in the message. Instead, forward the e-mail to phishing@irs.gov.
More information on how to report phishing scams involving the IRS is available on the genuine IRS website, IRS.gov.