Washington – The Internal Revenue Service today announced special Saturday hours on March 11 at the Taxpayer Assistance Centers (TAC) located at 1100 Commerce St., Room 121 in Dallas and at 819 Taylor St. in Fort Worth.
The Saturday hours are 9 a.m. to 4 p.m., and people don’t need an appointment. The IRS is offering these weekend hours to taxpayers as part of the IRS’s larger effort to help people during the filing season.
At Taxpayer Assistance Centers, people receive in-person help from IRS employees. Normally, these centers are not open on weekends, and people must have appointments to receive services. During the Saturday hours, people can walk-in for all services routinely offered at an office, except for making cash payments. They can also ask about setting up an Online Account and getting an Identity Protection PIN among other topics.
For more information about the special hours, visit IRS.gov/saturdayhours.
Services provided
The IRS’s Contact Your Local Office site lists all services provided at specific TACs.
If someone has a question(s) about a tax bill or an IRS audit or needs help resolving a tax problem, they will receive assistance from IRS employees specializing in these services. If these employees aren’t available, the individual will receive a referral for these services. Taxpayer Advocate Service employees may also be available to assist with issues that meet certain criteria.
Professional foreign language interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, these individuals can call TTY/TDD 800-829-4059 to make an appointment.
Come prepared
Individuals should bring the following documents:
Current government-issued photo identification,
Social Security cards or ITINs for members of their household, including spouse and dependents (if applicable),
Any IRS letters or notices received and related documents,
For identity verification services, two forms of identification and if filed, a copy of the tax return for the year in question.
During the visit, IRS staff may also request the following information:
A current mailing address,
Proof of bank account information included on a tax return to receive payments or refunds by direct deposit.
Tax return preparation options
While tax return preparation is not a service offered at IRS TACs, information will be shared about available local free tax preparation options.